Frequently Asked Questions2

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What are some common plumbing issues with pumps?

Pumps are essential to the functioning of plumbing systems, so any issues with them can cause major problems. Common pump problems may include the following:

Clogs: Mineral deposits can build up inside the pump, causing it to become less effective and eventually fail. This is a particularly common issue with well pumps.

Leaks: If there is a leak in the pump, it may not be able to create enough pressure to move water through the system effectively. This can lead to low water pressure or no water flow.

Dirty water: If the pumping system isn’t properly maintained, sediment and other contaminants can build up in the water, making it dirty and unsafe to use.

Overheating: If the pump overheats, it can cause serious damage to the system. This is usually caused by a problem with the electrical system or by a blockage in the pump itself.
What are some common installation issues with pumps?

Pumps must be installed correctly in order to function properly. Some of the most common installation issues include:

Incorrect sizing: If the pump is too small or too large for the job, it will not work properly. It is important to consult with a professional to ensure that you choose the right size pump for your needs.

Improper wiring: If the wires are not connected properly, the pump will not receive the power it needs to operate. This can cause the pump to overheat or even catch fire.

Wrong location: The pump must be installed in the right location in order to work properly. If it is installed too close to a water source, it can become clogged with sediment; if it is installed too far away, it will not be able to generate enough pressure to move the water.


Why do I need a sewer pump?

A sewer pump is used to move wastewater from your home to the municipal sewer system. Without a sewer pump, wastewater would back up in your home, causing unsanitary conditions and potential health hazards.
Are sewer pumps noisy?

Sewage pumps are not typically noisy. However, if the pump is not installed properly, it can make a humming or clicking noise. If you hear a noise coming from your sewage pump, it is important to have it checked by a professional to ensure that it is installed correctly.
How do submersible sewer pumps work?

Submersible sewer pumps are submerged in the wastewater and use a float switch to turn on and off as needed. The pump pushes the water through an impeller, which propels it through the discharge pipe and into the sewer system.

What are the different types of sewer pumps?

There are many different types of sewage pumps on the market. The most common ones include:

• Grinder Pumps
• Centrifugal Pumps
• Ejector Pumps
• Reciprocating Pumps
• Air pressure pumps

How is a sewer pump installed?

A sewer pump is installed by first excavating a hole in the ground that is large enough to accommodate the pump. The pump is then lowered into the hole and set in place. The electrical wiring for the pump is then run from the house to the hole, and the wires are attached to the pump. Finally, the hole is filled in, and any remaining surfaces are leveled off.
How much does sewer pump installation cost??

The cost of a sewer pump depends on a number of factors, such as the type of pump, the size of the pump, and the company you purchase it from. However, sewage pump installations typically range in price from $500 to $3,000.
  • What are the benefits of having a sewer pump?

    There are a few signs that indicate that your sewage pump needs to be replaced, such as:

• Sewer pumps help prevent back flow by moving the sewage water away from the property.

• If there is a heavy rainstorm, the pump will help remove the excess water from around the property so that it does not flood.

    • If sewage water is allowed to sit on a property, it can contaminate the ground and cause health problems. Sewer pumps help remove the sewage water so that it cannot contaminate the property.
What are the signs that my sewer pump needs to be replaced?

There are a few signs that indicate that your sewage pump needs to be replaced, such as:

• If your pump is more than 10 years old, it may be time to replace it. Sewage pumps typically have a lifespan of 10-15 years.

• If your pump is making noise, it may be a sign that it is not installed correctly or that it is starting to fail.

• If you notice any water or sewage leaking from your pump, it is important to have it repaired or replaced as soon as possible.


How much does it cost to have a well pump replaced?

The cost of replacing a well pump will vary depending on the size and type of pump you need, as well as the complexity of your well system. In general, you can expect to pay between $500 and $2000 for a new well pump.
My well system seems to be working fine. Why should I consider having it maintained?

Your well pump system is a complex and sensitive machine. Just like your car, regular maintenance can prevent minor problems from becoming big ones. It can also extend the life of your system and keep it running at peak efficiency, saving you money in the long run.
How often should I have my well system checked?

It’s generally recommended that you check your well system at least once a year. This will help ensure that it is running smoothly and catch any potential problems early on.

What are some signs that my well pump needs to be replaced?

If your well pump is more than seven years old, it may be time to start thinking about replacing it. Some other signs that you may need a new well pump include:

• Your electric bill has gone up significantly

• Your water pressure has decreased

• Your water tastes bad

• There is rust in your water

• Air pressure pumps

If you notice any of these signs, it’s best to call a professional to take a look at your system and advise you on the best course of action.

What are some things I can do to maintain my well system?

There are a few things you can do to maintain your well system:

    • • Keep an eye on your water usage and pressure. If you notice any changes, call a professional to take a look.
• Inspect your well cap and make sure it is secure.
    • Keep an eye out for any leaks in your system..
• Have your well system checked by a professional at least once a year. If you have any other questions about maintaining your well system, feel free to give us a call. We’re always happy to help!


What is a sump pump, and how does it work?

A sump pump is a device that is installed in the basement of a home. It is typically used to remove water that has accumulated in the basement due to rain or flooding. The sump pump works by pumping water out of the basement and into an area where it can be safely discharged.
How much does sump pump installation cost?

The cost of sump pump installation can vary depending on the size and type of sump pump you need, as well as the complexity of your plumbing. Generally, you can expect to pay between $200 and $2,000 for professional sump pump installation.
Is it normal for a sump pump to run continuously?

No, it is not normal for a sump pump ito run continuously. If your sump pump is running all the time, it could be an indication that there is a problem with the pump or with your plumbing, you should have a professional take a look at it.
What if your sump pump freezes?

If your sump pump freezes, it will no longer be able to pump water out of your basement. This can lead to flooding and water damage. To prevent this from happening, you should keep your sump pump well-maintained and free of debris. You should also ensure that the area around your sump pump is well-insulated.
My basement floods every time it rains. What can I do?

If your basement floods every time it rains, you may need to install a French drain or surface drainage system. These systems will collect rainwater before it has a chance to enter your basement.
How often should I test my sump pump?

You should test your sump pump at least once a year. To do this, you will need to fill the sump pit with water and then turn on the pump. The pump should start, and the water should be pumped out of the pit within a few minutes. If the pump does not start or the water is not pumped out, you will need to have it serviced by a professional.
Which sump pump do you need?

The type of sump pump you need will depend on the size of your basement and the amount of water that typically accumulates in it. If you have a small basement and only a little water, you can get by with a battery-operated sump pump. However, if you have a large basement or a lot of water, you will need a more powerful sump pump that is connected to your home’s electrical system.


Why are well tanks needed?

Well tanks are needed in order to store water that has been pumped from a well. Without a well tank, the water would have nowhere to go and would eventually stop flowing from the well.
Should I install a pressure tank?

If you have a private well, you may need to install a pressure tank. This will help to regulate the water pressure in your home and prevent your pipes from being damaged by high water pressure.
Where should a well pressure tank be located?

A well pressure tank should be located in an easily accessible location, such as a basement or utility room. It is also important to ensure that the tank is properly supported so it does not rupture or collapse.
How long do well tanks last?

Well tanks can last for many years (approx. 5-7 years), but they will eventually need to be replaced. It is important to have your well tank regularly inspected so that you can identify any potential problems early on.
How big of a well tank do I need?

The size of well tank you need will depend on the size of your home and the flow rate of your well pump. A general rule of thumb is that you will need a tank that can hold at least 1 gallon per minute of flow for every square foot of your home.
My well tank is leaking. What should I do?

If your well tank is leaking, it’s important to take action right away. Depending on the severity of the leak, you may need to have your well pump replaced or repaired. In either case, it’s important to consult with a professional who can assess the situation and recommend the best course of action.
  1. What is the correct procedure to set the pre-charge in a well tank?

    Before attempting to pre-charge a well tank, it is important to consult the owner’s manual for specific safety recommendations and proper procedures. Generally, however, the following steps can be followed to pre-charge a well tank.

• Locate the valve or Potential Relay Device (PRD) that will be used to charge the tank. This may be located near the pressure switch or pressure gauge on the side of the tank.

• Open the valve or PRD slightly and allow water to flow into the tank until the pressure in the well tank reaches two psi below the pressure switch cutoff point (this cutoff point can be found in the manufacturer’s documents).

• Once the pressure in the tank has reached two psi below the cutoff point, close the valve or PRD and allow the tank to pressurize.


Why is a check valve needed on most condensate pumps?

A check valve is typically installed on the discharge side of the condensate pump. The purpose of the check valve is to prevent water from flowing back into the pump and causing it to overheat or become damaged.
What to do about condensate remaining in the condensate pump discharge tube?

If there is condensate remaining in the discharge tube after the pump has been turned off, this may be indicate that the check valve is not working properly. In this case, it is recommended that you contact a professional to have the check valve repaired or replaced.
I think my condensate pump is leaking. Is this a problem?

Yes, if you think your condensate pump is leaking, it is important to have it checked out by a professional. A leaky condensate pump can cause water damage to your home and may even lead to mold growth.
Does a condensate pump need a dedicated circuit?

No, a condensate pump does not need a dedicated circuit. However, it is important to ensure that the pump is properly grounded. You should consult with a professional to ensure that your condensate pump is properly installed and grounded.
Why is my condensate pump making a loud noise?

If your condensate pump is making a loud noise, it could be due to a number of different factors. It is possible that the pump is overworked and needs to be replaced, or there could be something caught in the impeller (such as a stone or piece of debris). If you are unsure what is causing the noise, it is best to contact a professional for assistance.
How much does condensate pump installation cost?

The cost of condensate pump installation will vary depending on several factors, such as the type of pump being installed and the job’s complexity. Generally speaking, you can expect to pay between $200 and $500 for professional condensate pump installation.
Does a condensate pump run all the time?

No, a condensate pump should not run all the time. If your condensate pump is constantly running, it could indicate a problem with the float switch or that the discharge pipe is blocked.
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©All Rights Reserved. • 2024 • AW-PUMP & More

©All Rights Reserved. • 2024 •
AW-PUMP & More